1. Acceptance of Terms
By accessing or using IELTS International (“Service”), operated at www.ielts.international, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.
IELTS International is not affiliated with, endorsed by, or connected to IDP Education, the British Council, or Cambridge Assessment. “IELTS” is a registered trademark of those organisations. We are an independent educational platform.
2. Accounts & Registration
To access certain features you must create an account. You agree to provide accurate information, keep your password confidential, and notify us immediately of any unauthorised use. You are responsible for all activity under your account.
You must be at least 16 years old to create an account. If you are under 18, you must have permission from a parent or guardian.
We reserve the right to suspend or terminate accounts that violate these Terms, contain false information, or remain inactive for more than 12 months.
3. Subscription Plans & Pricing
The Service offers free and paid subscription plans (Plus, Pro, Premium). Features, pricing, and limits for each plan are described on the Pricing page. We may change plan features or pricing at any time; existing subscribers will be notified at least 30 days before any price increase takes effect on their renewal.
Paid plans are billed on a recurring basis (monthly or annually, depending on your selection). Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.
All prices are displayed in US Dollars (USD) unless otherwise stated. Applicable taxes may be added at checkout based on your location.
4. Payments & Billing
Payments are processed securely by Stripe, Inc. We do not store your credit card number on our servers. By providing payment information you authorise us to charge the applicable fees to your payment method.
If a payment fails, we may retry the charge up to 3 times over the following 7 days. If payment remains unsuccessful, your subscription may be downgraded to the Free plan.
Speaking minute packs are one-time purchases and are non-recurring. Minutes remain in your account until used and do not expire while your account is active.
5. Refund Policy
Monthly subscriptions: You may cancel at any time. No refund is issued for the current billing period, but you retain access to paid features until the end of that period.
Annual subscriptions: If you cancel within 14 days of your initial purchase or renewal, you may request a full refund by emailing hello@ielts.international. After 14 days, no refund is available, but you retain access for the remainder of the annual period.
Speaking minute packs: Refunds for unused minutes are available within 7 days of purchase. Partially used packs are not eligible for a refund.
Refunds are processed to the original payment method within 5-10 business days.
6. Cancellation
You can cancel your subscription at any time from the Subscription page in your dashboard or by contacting us at hello@ielts.international. Cancellation takes effect at the end of your current billing period. You will not be charged again after cancellation.
Upon cancellation or downgrade, features exclusive to your paid plan become unavailable. Your account data (including test results and progress) is retained for 12 months.
7. Free Plan
The Free plan provides limited access to preparation tools at no cost. No payment information is required. We may change the features or limits of the Free plan at any time.
8. Content & Intellectual Property
All content on the Service — including text, guides, strategies, book listings, score data, and software — is the property of IELTS International or its licensors and is protected by copyright law.
You may access the content for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our prior written permission.
University names, test names (IELTS, TOEFL, PTE), and other trademarks referenced on the Service belong to their respective owners.
9. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Share your account credentials with others or operate multiple accounts
- Scrape, crawl, or automatically extract content from the Service beyond what is permitted by our robots.txt
- Attempt to gain unauthorised access to any part of the Service or its systems
- Upload malicious code, spam, or harmful content
- Interfere with or disrupt the Service or servers
- Resell, redistribute, or commercially exploit any part of the Service without permission
10. AI-Powered Features
Certain features (essay grading, speaking practice, grammar feedback) use artificial intelligence. AI-generated feedback is provided as an educational tool and should not be treated as an official IELTS score or examiner assessment. Results may vary and are not guaranteed to reflect actual IELTS exam outcomes.
11. Accuracy of Information
We strive to keep university requirements, immigration scores, and test comparison data accurate and up to date. However, this information may change without notice. Always verify requirements directly with the relevant institution or government authority before making decisions.
IELTS International is not responsible for any consequences arising from decisions made based on information provided on the Service.
12. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or secure.
13. Limitation of Liability
To the maximum extent permitted by law, IELTS International and its operators, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of or inability to use the Service.
Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or USD $100, whichever is greater.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of Brazil. Any disputes arising from these Terms or the Service shall be resolved in the courts of Belo Horizonte, Minas Gerais, Brazil.
15. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on the Service at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
16. Contact
Questions about these Terms? Contact us at hello@ielts.international